About your referral
You have been given this letter because your doctor has referred you for an appointment with a Specialist at a Community Outpatient Clinic in Harrow, at Northwick Park Hospital, or at a nearby hospital which can meet your clinical need.
It is important that you are actively involved in decisions regarding your care as this will allow you to make fully informed decisions about your treatment and care that reflect what is important to you.
Your GP will have referred you to a local service where possible. You have a legal right under Patient Choice to choose which Consultant / hospital you wish to be referred to. If you wish to choose an alternative hospital or clinic you can do so in two ways :
Go online to http://www.nhs.uk/referrals, or
Telephone the NHS Appointments Line on 0345 608 8888
You will need to have Booking Reference Number and Access Code to hand before logging on the website or calling the Appointment Line. These can be found on the appointment letter given to you by your GP.
Please DO NOT call your GP Surgery to enquire about your appointment or make changes. All enquiries must be made to the NHS Appointment Line listed above
If you are not seen within the maximum waiting time you have a legal right to be referred to an alternative service to start treatment earlier than waiting for the original service. To help you prepare for this conversation you can find more information about the choices you can make at https://www.gov.uk/government/publications/the-nhs-choice-framework/the-nhs-choice-framework-what-choices-are-available-to-me-in-the-nhs or the NHS Choices website: www.nhs.uk/patientchoice
After Your GP Books Your Appointment
When the Community Clinic or Hospital receives the referral from your GP it will be reviewed by the Consultant. The Consultant may decide that you do not need to be seen at the hospital and will contact your GP with advice on how best to treat you. The Community Clinic or Hospital will advise you if this is the case.
If the Consultant feels you need to be seen at the Community Clinic or Hospital you will receive a letter confirming your appointment OR asking you to phone the Clinic or Hospital to make an appointment with a specialist. You will need to confirm the appointment as soon as possible or let the hospital know if you are unable to attend on the date offered using the contact details provided on the letter.
Help us to help you
Please make sure that the contact details held by your Practice are correct, including any landline or mobile phone numbers and email addresses.
If you have a sight or hearing difficulty please inform your Doctor so we can help you with means of contact: such as Braille or NGT Relay.
Please note that your appointment may be subject to change or cancelled once a hospital clinician has reviewed the information submitted by your GP. If this is the case, a member of the hospital booking team or your GP will be in touch with you.